No signal from the console, or only if you hold the cable

94MER / Repair Guides / HDMI

HDMI · Symptom guide

The console powers on and the television says no signal, or the picture only appears if you hold the cable at an angle.

The HDMI port is soldered to the mainboard and takes every bit of leverage from the cable. People trip over leads, consoles get knocked off shelves, and the port bends or its pins break. It is a repairable part, not a dead console.

Do these first. They cost nothing.

Check this before you buy anything

  1. Swap the HDMI cable

    Cheapest possible test and genuinely often the answer.

  2. Try a different port and a different TV

    Rules out the television rather than the console.

  3. Look into the port with a torch

    Bent or missing pins are visible to the naked eye. If you can see damage, you have your answer.

  4. Check whether wiggling the cable brings the picture back

    That is a mechanical fault in the port, not a board failure.

If every one of those comes back clean, now it is worth buying a part.

If that did not fix it, here is the part

PS5 HDMI PortPS5 HDMI Port$12.99PS4 HDMI Port (Fat)PS4 HDMI Port (Fat)$12.99PS4 Pro / Slim HDMI PortPS4 Pro / Slim HDMI Port$12.99Xbox Series X HDMI PortXbox Series X HDMI Port$19.99Xbox Series S HDMI PortXbox Series S HDMI Port$19.99Xbox One X HDMI PortXbox One X HDMI Port$12.99Xbox One S HDMI PortXbox One S HDMI Port$12.99HDMI Cable, High SpeedHDMI Cable, High Speed$5.99

Before you order

Every console model uses a different port. PS4 Fat, PS4 Pro and Slim, PS5, Xbox One S, One X, Series S and Series X are all separate parts. This is a surface mount soldering job with hot air, not a beginner repair.

What this is not

If the console does not power on at all, or shows a blue or white light of death, the HDMI port is not your problem.

Related faults

The console powers on but the TV shows nothingYour character moves when you are not touching the stick

The whole reference, free

This page is one entry from the 94MER Bench Sheets. Nineteen pages of fastener charts, symptom tables, polarity traps and a printable job log. No email needed.

Get the Bench Sheets

All repair guides · Search the bench sheets · What is in stock right now