Returns

We have a 30-day return policy. You have 30 days after receiving your item to request a return, and approved returns are issued as 94MER store credit, good on anything we carry.

To start a return, email support@94mershop.com with your order number and the reason for the return. We’ll reply within 1 business day with instructions and the return address. Please don’t ship anything back before requesting a return — we can’t accept packages we aren’t expecting.

To be eligible, your item must be unused, uninstalled, and in its original packaging with any included hardware or accessories.

Damaged, defective, or wrong item? That’s not a change-of-mind return and it isn’t limited to store credit. Email us within 30 days with your order number and photos, and we’ll send a replacement or issue a full refund to your original payment method — your choice.

Installed parts can’t be returned. Once a component has been soldered, cut, or fitted to a console, we can’t resell it. If a part failed during or after a correct install, contact us anyway — we handle those case by case.

This page is a summary. The full terms, including non-returnable items, exchanges, and the EU 14-day cooling-off period, are in our Refund Policy.

Questions about a return? Email support@94mershop.com.